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The internet has changed our lives positively in endless ways. It connects us to knowledge, reunites geographically separated families, and makes resources from around the world readily available. But it also has a dark side.

Our online activities carry real risks, including a loss of personal privacy, a loss of money during online transactions, and importantly your precious time when malware or viruses strike. So, what is Vision Super doing to ensure your private and personal data is secure?

How Vision Super minimises the risks

While complete security can never be 100% guaranteed, Vision Super have put in place a set of multi-layered security measures to reduce the risks. Both the Vision Super’s public website and Vision Online, where you can access your account details, use the HTTPS protocol to secure internet traffic.  You can see the HTTPS lock icon on the top left of Vision Super’s website. The information being sent is not just plain text, but needs to be unlocked to be read, protecting against hackers or eavesdroppers.

All our staff are trained in the importance of confidentiality and maintaining the privacy and security of your information. We are committed to protecting your data and privacy by complying with the Commonwealth Privacy Act 1988 (Privacy Act). The Privacy Act includes 13 Australian Privacy Principles, which set out the standards for the way organisations collect, store and disclose personal information. Read about our privacy polices here.

When we do use external providers, where any member information is utilised, the third party must sign confidentially agreements and most have the highest level of security in place to keep any personal data secure, and must also comply with the Privacy Act.

Vision Super’s IT team regularly updates software on both server and client installations and audits its security strategy to make sure industry standard protection is in place. We actively seek out better ways to protect your data and our networks and adjust our approach based on what we find. This active search includes accessing better software solutions, better services, better practices, and enhanced hardware.

Latest browsers for added protection

As an additional security precaution, Vision Online and our public website will soon display pop-up warnings if you are using older, out of date browsers. Web browsers such as Microsoft Internet Explorer browser 8.0 and earlier potentially contain more security vulnerabilities. Up-to-date browsers offer extra features that protect against the latest security exploits. Even if you are using an up-to-date version of Google Chrome, having older versions on your desktop can leave security holes open.

We’ll be implementing this browser pop-up check in the coming months. If you see a message alerting you that your browser is out of date, it's easy to upgrade. Simply choose one of the browser links in the pop up, download and install.

While online threats evolve over time, so too do the technologies, services and strategies to meet them head on. We will continue to actively protect your online experiences and data and strive to maintain the highest level of security we can.

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