Contact us

Member


We can help

The best way to get in touch is to call us on the numbers below. You can can also use our Quick contact form.

Quick contact form >

Member Hotline 1300 300 820

Retirement Hotline 1300 017 589

Business hours 8:30am - 5:00pm
Closed for public holidays

Postal address 
Vision Super
PO Box 18041
Collins Street East
Victoria 8003

Employer


Employer direct

Employer Hotline 1300 304 947

Business hours 8:30am - 5:00pm
Closed public holidays

Employer email employerservices@visionsuper.com.au

Join as an employer >
Visiting


If you're visiting our Melbourne office

Physical address
If you would like to visit our Melbourne office, please call our member hotline on 1300 300 820 first to let us know you’ll be coming in.

Our visiting hours are 9am to 4.30pm.

Vision Super
Level 15 / 360 Collins Street
Melbourne
Victoria 3000
Translation


Translation and National Relay services

Translation services
Need assistance? Call our translation service on 131 450 and say your language at the prompt.

National Relay Service
Vision Super welcomes calls through the National Relay Service if you are deaf or have a hearing and/or Speech impairment.

Choose your preferred access point by visiting the National Relay Service website here. Provide our phone number (1300 300 820) when asked by the Relay Officer.

For more information, call the NRS Helpdesk on 1800 555 660. 

Feedback


Tell us what you think

It's fantastic when we receive positive feedback about the services and support we provide.

If you'd like to provide feedback, complete a general feedback form.

General feedback >

To provide us with feedback about our website, complete a website feedback form.

Web feedback >
Identity


What to include when contacting us

To keep your superannuation safe, we need to confirm your identity before we take action on your behalf. When you email us, please include your:

  • Full name
  • Date of birth
  • Current address
  • Vision Super member number

Complaints procedure >
Close

Member login

Employer login